Privacy Policy

At Universal Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers and website visitors. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect personal information from you, such as your name, address, email address, phone number, and payment details when you place an order or interact with our website or customer support.

1.2 Tracking Information:

We collect certain information automatically when you visit our website or use our services, such as your IP address, device information, browser type, operating system, and website usage details. This information helps us analyze trends, administer the website, track user movements, and gather demographic information.

1.3 Cookies and Similar Technologies: pWe may use cookies, web beacons, and similar technologies to enhance your experience on our website and tailor our services to your preferences. These technologies allow us to collect information about your browsing activities and remember your preferences for future visits.

How We Use Your Information

2.1 Service Provision:

We use the information we collect to provide, personalize, and improve our courier services. This includes processing your orders, delivering packages, managing your account, and communicating with you regarding your shipments.

2.2 Customer Support:

We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.

2.3 Marketing and Promotional Communication:

With your consent, we may send you marketing and promotional materials about our services, special offers, and updates. You can opt out of receiving these communications at any time.

2.4 Legal Compliance:

We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also enforce our terms and conditions and protect our rights, privacy, safety, or property, as well as those of our users or the public.

Information Sharing and Disclosure

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services. These providers have access to your information solely for the purpose of performing tasks on our behalf and are obligated to keep it confidential.

3.2 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.

3.3 Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the right to access, modify, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain data processing activities. To exercise these rights, please contact us using the information provided in Section 7.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Universal Logistics

support@universallogistictechnologies.com

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.